Launch Your Own Food Delivery App

Customer App

Android + iOS · Complete customer ordering app

✓ Phone OTP login — 6-digit SMS OTP only; no stored passwords; eliminates credential breach risk entirely

✓ Google & Facebook one-tap sign-in available alongside OTP for convenience

✓ Guest browsing — explore restaurants & menus without any account; account only needed at checkout

✓ Auto city & zone detection — GPS auto-detects city; shows only restaurants that deliver to your location

✓ JWT token authentication — every API call requires a signed JWT; expired or tampered tokens rejected at gateway

✓ 5-attempt lockout — account locked after 5 failed OTPs; admin manually unblocks from dashboard

✓ Brute force rate limiting — login endpoints rate-limited per IP; mass-attack attempts auto-throttled

✓ HTTPS / TLS everywhere — all apps and APIs communicate over encrypted HTTPS only; HTTP auto-redirected

✓ PCI-DSS compliant payments — no card data stored on server; all card processing via certified third-party gateways

Home Screen & Discovery

✓ Promotional banner slider — admin-controlled hero banners for offers, new launches & seasonal promotions

✓ Food category chips — horizontal scrollable Biryani, Pizza, Chinese, Desserts chips to filter instantly

✓ Veg / Non-Veg filter toggle — one switch hides all non-veg restaurants for vegetarian customers

✓ Open / Closed real-time badge — each restaurant card shows live open or closed status before customer taps

✓ Real-time search — searches restaurants + dish names + cuisines simultaneously with live suggestions

✓ Sort options — sort by Relevance, Rating, Delivery Time, or Price

Restaurant Page & Menu

✓ Sticky category tabs — Starters, Mains, Beverages, Combos always visible for instant switching

✓ Item add-ons & variants — extra toppings, size (Half/Full, Regular/Large), spice level selection per item

✓ Special instructions per item — free-text note (e.g. "no onion") sent to kitchen with every order

✓ Best-Seller & New badges — tagged dishes show coloured labels attracting attention instantly

✓ Out-of-stock greying — unavailable items greyed out and unclickable; no failed orders due to stale menu

✓ Live Kitchen Video button — "Watch Live Kitchen" opens real-time CCTV stream of the restaurant's kitchen

✓ Ratings & reviews — all reviews with star, comment, date; filterable by star count

✓ Recommended combos — bundled combo deals shown in dedicated section with discounted price

Cart & Checkout

✓ Google Maps address pin drop — drop a pin on map to set exact delivery location with "Deliver here" confirmation

✓ Multiple saved addresses — unlimited labelled addresses (Home, Work, custom); one set as default

✓ Delivery vs Self-Pickup — customer chooses delivery or counter-collect at checkout

✓ Scheduled delivery — pick future date + time slot instead of immediate delivery

✓ Coupon code field — real-time validation; discount preview shown; "View Offers" lists all valid codes

✓ Wallet balance toggle — apply partial or full wallet balance; pay remainder via any other method

✓ Tip for delivery boy — preset ₹10 / ₹20 / ₹30 + custom amount; added to total

✓ Bill summary — Subtotal + Delivery + Tax + Tip − Discount − Wallet = Grand Total before placing

Live Order Tracking

✓ Full-screen live map — rider icon moves in real time from restaurant to door via Firebase GPS sync

✓ Status timeline — Placed → Accepted → Preparing → Assigned → Picked Up → Delivered with timestamps

✓ ETA countdown — live arrival estimate updated from rider's real position every few seconds

✓ One-tap call rider — masked call connects customer to rider without exposing either phone number

✓ In-app chat with rider — text chat linked to active order for real-time communication

✓ OTP delivery verification — customer shares 4-digit OTP; prevents fraudulent delivery marking

✓ Photo proof of delivery — contactless deliveries get a delivery photo notification to customer

Payments

✓ Cash on Delivery (COD) — customer pays rider at door; rider confirms collection in app; auto-tracked in earnings

✓ UPI payment — GPay, PhonePe, BHIM, Paytm via gateway — fastest checkout option for most Indian customers

✓ Debit card — Visa, Mastercard, RuPay; 3D-Secure OTP verification for fraud protection

✓ Credit card — Visa, Mastercard, Amex via payment gateway; EMI options where available

✓ Net banking — all major Indian banks via gateway; no card data entered manually

✓ In-app wallet — pre-loaded balance; fastest checkout for repeat customers; partial payment supported

✓ Wallet top-up — recharge via UPI or card inside app; balance credited instantly

✓ Wallet cashback — configured % auto-credited to wallet after each qualifying delivery

✓ Razorpay integration — primary gateway; UPI, cards, net banking, wallets; client's own account

✓ PayU / Paytm / Stripe — alternate gateways; switchable from admin settings without any code change

✓ Instant refund on cancel — online-paid cancelled orders auto-refunded to wallet; no manual processing

✓ In-app receipt — transaction ID receipt viewable and PDF-downloadable from order history

Coupons & Loyalty

✓ Flat amount coupon — deducts fixed ₹ amount from cart (e.g. ₹50 off); minimum cart value condition optional

✓ Percentage discount — deducts % of cart total (e.g. 20% off); optional maximum cap supported

✓ Free delivery coupon — waives delivery fee entirely on qualifying orders

✓ First order coupon — valid only on customer's first order; auto-invalidated for returning users

✓ Restaurant-specific coupon — restricted to orders from one partner restaurant; ideal for co-promotions

✓ Total + per-user usage limits — global redemption cap and per-customer limit (e.g. one-time use)

✓ Expiry auto-rejection — expired coupons auto-rejected at checkout; no manual cleanup needed

✓ View Offers listing — "View Offers" shows all applicable coupons with terms at checkout

✓ Referral credits — unique referral code; both referrer and referee earn wallet credits on friend's first order

✓ New user bonus — auto wallet credit given to every new customer on their first order

Wallet System

✓ Wallet balance display — balance shown on home screen, checkout, and profile at all times

✓ Top-up via UPI / Card — recharge from inside the app; balance credited instantly after payment

✓ Partial wallet payment — use wallet for part of the order; pay remainder via any other method

✓ Auto-refund on cancellation — online-paid cancelled orders refunded to wallet instantly; zero admin action

✓ Admin manual adjustment — admin credits or debits any customer's wallet directly from dashboard

✓ Transaction log — every credit and debit logged with source (top-up / cashback / refund) and timestamp

Ratings & Reviews

✓ Instant rating prompt — after every delivery, customer rates food (1–5 stars) with optional comment

✓ Separate rider rating — delivery experience rated independently from food quality

✓ Reviews on restaurant page — all approved reviews displayed; filterable by star count 1★–5★

✓ Restaurant reply to reviews — restaurant posts a response; visible below the customer comment

✓ Admin review moderation — admin removes abusive or fake reviews from moderation queue

✓ Rating impact on listing — higher-rated restaurants surface higher in search results

Scheduled Delivery

✓ Future date selection — customer picks any available future date from a calendar at checkout

✓ Time slot booking — available slots shown per restaurant; customer selects preferred hour window

✓ Restaurant slot buffer — restaurant sets minimum advance notice required (e.g. at least 2 hours)

✓ Scheduled orders queue — dedicated upcoming queue in restaurant app and admin dashboard

✓ Reminder notification — customer gets push when scheduled order is confirmed and being prepared

Customer Profile

✓ Profile management — edit name, photo, and email; saved instantly

✓ Order history — complete list of all past orders with restaurant, items, date, total, and status

✓ Re-order one tap — single tap re-adds all items from any past order to cart

✓ Invoice download — PDF receipt of any completed order downloadable from history

✓ Favourite restaurants & dishes — heart-saved items in a dedicated Favourites section

✓ Referral code sharing — share via WhatsApp / SMS / social; both earn wallet credits on first order

Restaurant App

Android + iOS · Restaurant management + POS + QR Dine-In

Order Management

✓ New order audio alert — loud ringtone + vibration + push for every incoming order; works even in background

✓ Accept with prep time — set estimated preparation minutes; customer's tracking ETA updates immediately

✓ Reject with reason — select reason (kitchen closed, item out, too busy); sent to customer as notification

✓ Order status flow — Accepted → Preparing → Ready for Pickup; each step triggers customer notification

✓ Tabbed order list — New / Preparing / Ready / Completed tabs; real-time refresh via Firebase

✓ QR dine-in order badge — table number badge on QR orders so kitchen knows the table instantly

✓ Bluetooth thermal KOT printing — print kitchen order tickets on any 58mm/80mm Bluetooth thermal printer

✓ Scheduled order queue — future orders in a dedicated queue; confirm or reject them in advance

Menu Management

✓ Add / edit / delete categories — create menu sections (Starters, Mains, Beverages); reorder by drag

✓ Add new dish — name, description, price, veg/non-veg flag, and photo from camera or gallery

✓ Instant availability toggle — mark any dish available/unavailable in one tap; hidden from customers immediately

✓ Add-ons & size variants — paid add-ons (e.g. Extra Cheese ₹30) and sizes (S/M/L) per item

✓ Offer / strike-through price — original + offer price; original shown with strikethrough on customer app

✓ Best-Seller & New badge — manually tag dishes; coloured labels visible to customers on menu

Analytics & Earnings

✓ Today's revenue card — home shows today's order count, gross revenue, and net earnings after commission

✓ Weekly / monthly bar chart — daily revenue over 7 or 30 days to visualise sales trends

✓ Top-selling items — dishes ranked by order count and revenue to prioritise menu strategy

✓ Commission ledger — per-order deduction record for full earnings transparency

✓ Payout request — restaurant sends payout request from app; admin approves and transfers

✓ Open / close toggle — single switch on home instantly opens or closes for all customers

✓ Scheduled auto-hours — set daily open/close times; app auto-changes status without manual action

POS System (Android Tablet)

✓ Tablet menu grid — large photo-tiles with category tabs; optimised for finger-tap speed

✓ Order type selection — Dine-In (floor/table), Takeaway, or Home Delivery selected at order start

✓ Floor & table assignment — multi-floor support; POS shows which tables have open orders at a glance

✓ Live cart beside menu — running order panel stays visible beside menu; quantities adjustable without navigating

✓ Item-level & order discount — apply flat or % discounts per item or full order; optional manager PIN

✓ Hold / park orders — park an order; start a new one; retrieve from queue without any data loss

✓ Multiple simultaneous carts — up to 5 open orders on one device using tab-style cart management

✓ Kitchen Order Ticket (KOT) — send itemised KOT to printer or kitchen display with one tap

✓ Cash + change calculator — enter cash received; POS shows exact change to return instantly

✓ Card / UPI marking — mark as paid; record transaction reference for daily reconciliation

✓ Split bill — divide one table's bill among multiple customers or payment methods

✓ 58mm / 80mm thermal print — Bluetooth or USB printer; white-label with restaurant name and logo

✓ Digital receipt via WhatsApp / SMS — send bill to customer's phone directly from POS

✓ GST auto-calculation — CGST + SGST computed per configured rate; shown on KOT and bill

✓ Void / cancel POS order — cancel before payment with optional manager PIN; logged in shift report

✓ Shift login / cashier tracking — each staff uses PIN; their shift sales tracked independently

✓ Day-end summary report — Cash · Card/UPI · Order count · Average order value for the shift

✓ Offline mode — POS keeps working on local network even if internet drops; syncs on reconnect

✓ Barcode scanner support — scan packaged beverages or food items for faster entry

✓ Auto-accept POS orders — POS orders auto-accepted; no manual confirmation in restaurant app needed

QR Table Ordering

✓ Unique QR per table — each table's QR auto-encodes table number; no manual entry by staff or customer

✓ No app install — QR opens a responsive web menu in any smartphone browser instantly

✓ Full digital menu with photos — all categories, photos, descriptions, prices, and veg/non-veg indicators in real time

✓ Item customisation on QR page — add-ons, sizes, and spice levels selectable directly on the QR web page

✓ Real-time menu sync — unavailable items hidden from QR menu instantly when restaurant marks them off

✓ Customer name & phone entry — name and mobile entered at start; linked to table in POS automatically

✓ Instant POS integration — placed QR order appears in POS and kitchen printer immediately; zero staff effort

✓ Multiple order rounds — table places additional orders mid-meal; all rounds tagged to one running bill

✓ Call waiter button — customer taps "Call Waiter"; alert appears in POS for floor staff

✓ Online payment from table — customer pays via UPI or card from the QR page; staff notified without cash collection

✓ Running bill consolidation — all rounds merged into one bill in POS automatically; no manual merging

✓ Custom branding on QR menu — restaurant name, logo, and accent colour — fully branded dine-in experience

✓ QR code PDF download — admin generates all table QR codes as printable PDF from dashboard

Rider App

Android · GPS delivery & earnings app

Delivery Operations

✓ Online / offline toggle — rider taps online to receive assignments; offline = invisible to the system

✓ New assignment alert — instant push with restaurant name, distance, payout estimate, and accept/reject timer

✓ Auto-reassign on no response — if rider misses the timer, order is auto-reassigned to next available rider

✓ Restaurant navigation — one-tap opens Google Maps to restaurant for turn-by-turn directions

✓ Arrived at restaurant — rider marks arrival; restaurant alerted to hand over packed order

✓ Picked up confirmation — customer tracking immediately updates to "Out for Delivery" with live map

✓ Customer navigation — one-tap navigation to customer's exact drop-pin after confirming pickup

✓ OTP delivery verification — customer shares 4-digit OTP; prevents fraudulent delivered marking

✓ Photo proof of delivery — rider takes photo for contactless delivery; stored as evidence with order

✓ COD amount display — exact cash to collect shown for COD; rider confirms receipt in app

✓ Masked call customer — one-tap call without exposing either party's real phone number

✓ Delivery issue report — flag issues (Customer Not Available, Wrong Address, Damaged) from screen

✓ Multiple simultaneous orders — handle 2 concurrent deliveries; each tracked independently on map

Earnings & Incentives

✓ Today's dashboard — trips completed, total km, total earnings shown as live cards on home screen

✓ Per-delivery breakdown — base pay + distance bonus + customer tip = total per trip; fully transparent

✓ COD balance tracker — running cash collected total; shows pending settlement with platform

✓ Incentive target display — active bonuses shown (e.g. "Complete 10 trips today — earn ₹200 bonus")

✓ Full delivery history — every past delivery with date, time, locations, and per-delivery earning

✓ Payout history — all settlements credited to bank with date, amount, and reference number

✓ Star rating score — average customer rating on profile; weekly and monthly breakdown visible

Admin Panel

Web dashboard · Full platform control & analytics

Live Analytics

✓ Live KPI cards — on login: Today's Orders, Revenue, Active Riders, Active Restaurants, Pending Orders

✓ Revenue trend chart — daily/weekly/monthly line or bar chart; filterable by city, zone, or restaurant

✓ Order funnel — Placed → Accepted → Delivered → Cancelled counts for any date range

✓ Hourly order heatmap — order volume by hour of day to identify peak demand windows for rider planning

✓ Top restaurants report — ranked by orders, revenue, and average rating for any period

✓ Top customers report — ranked by order count and total spend; filterable by city

✓ Top riders report — ranked by deliveries, earnings, and customer rating

✓ Commission report — total platform commission by date range; CSV-exportable for accounting

✓ Coupon usage report — per-coupon: usage count, total discount given, revenue on coupon orders

✓ Sales CSV export — full order data download for any custom date range for finance teams

Restaurant Management

✓ Add & onboard restaurant — name, logo, cover image, address, cuisine, contact, and login credentials

✓ Enable / disable instantly — blocked restaurant disappears from customer app immediately

✓ Per-restaurant commission — override global rate with a restaurant-specific commission; tracked separately

✓ View & edit any menu — admin browses and edits any restaurant's full menu from the dashboard

✓ Restaurant payout — view pending balance; initiate bank transfer; mark settlement done

✓ Featured restaurant toggle — promote a restaurant to the top "featured" section on customer app home

✓ Document verification — view FSSAI, GST certificate, and identity docs for onboarding approval

✓ Approval queue — new self-registrations wait for admin approval before appearing on app

Rider Management

✓ Rider registration approval — self-registrations go to approval queue; admin reviews documents before activation

✓ Eagle View live map — all online riders on a real-time map; Green (Free) / Orange (On Delivery) / Red (Offline)

✓ Manual order assignment — assign or reassign any order to any available rider; overrides auto-assignment

✓ Rider earnings & COD view — per-rider earnings, pending COD cash, and total deliveries for any date range

✓ Incentive programs — create target-based bonus programs (e.g. 15 deliveries = ₹300 bonus)

✓ Zone assignment — assign riders to specific zones; they receive only orders from their assigned areas

Order Management

✓ Live orders dashboard — all active orders across all restaurants in real time with full details

✓ Order status filter — Placed / Accepted / Preparing / Out for Delivery / Delivered / Cancelled

✓ Cancel from admin — cancel any active order with reason; auto-triggers refund to customer wallet

✓ Full / partial refund — credited to wallet instantly or returned to original payment method

✓ Order search — by Order ID, customer name, restaurant, rider, or phone number

✓ CSV export — download filtered orders for any date range for finance and operations

Customer Management

✓ Customer list — all customers with name, phone, date, total orders, and total spend

✓ Block / unblock — restrict fraudulent accounts; blocked users cannot login or order

✓ Manual wallet adjustment — admin credits or debits wallet directly (refund, compensation, bonus)

✓ Referral tracking — referral chains, total credits distributed, and conversion rates per code

Zone & Delivery Fees

✓ Zone drawing on map — admin draws delivery polygons on Google Maps; each zone has independent fee settings

✓ Base + distance fee — flat base fee + per-km charge (e.g. ₹5/km after 2 km) for longer distances

✓ Surge pricing — fee multiplier applied automatically during peak hours or bad weather

✓ Free delivery threshold — minimum cart value above which delivery is free; per-zone or global

✓ Zone pause toggle — pause delivery in any zone during outages without deleting configuration

Notifications & SMS

✓ Broadcast to all customers — send push to every customer simultaneously with title, body, and optional image

✓ Broadcast to all riders — separate channel for delivery boys (weather alerts, incentive announcements)

✓ Broadcast to all restaurants — channel for owners (policy updates, maintenance windows, new features)

✓ City / zone targeted push — send only to users in a specific city or zone for localised promotions

✓ Notification scheduling — schedule future sends; auto-fires without manual intervention

✓ Notification history — all sent notifications with title, audience, sent time, and delivery count

✓ Promo banner manager — upload, reorder, activate, and deactivate hero banners on customer app home

✓ SMS OTP login — 6-digit OTP via registered sender ID in seconds for secure login

✓ Order placed SMS — immediate confirmation with order ID and estimated delivery time

✓ Order accepted SMS — notifies customer when restaurant accepts and starts preparing

✓ Out for delivery SMS — sent when rider picks up and is en route

✓ Delivered SMS — delivery confirmation with a prompt to rate the experience

✓ Cancellation + refund SMS — reason + refund status sent automatically on cancellation

✓ Welcome SMS — branded welcome message on every new customer's first signup

✓ Provider config — Msg91, Fast2SMS, Twilio configurable from admin; no code change needed

Platform Settings

✓ App name & logo — update white-label name and logo from dashboard; reflected across all apps

✓ Payment gateway keys — Razorpay, PayU, Stripe API credentials stored securely from admin settings

✓ Google Maps API key — managed from admin; used for address search, distance calc, and live tracking

✓ Firebase FCM config — FCM server key and APNs certificate for push delivery; manageable from settings

✓ Maintenance mode — all apps show "Down for maintenance" screen until deactivated; no deploy needed

✓ Force update — set minimum app version; older builds see mandatory update screen

✓ Terms & privacy policy — update legal content from dashboard without app update or developer help

Eagle View & Live Kitchen

✓ All riders on one map — every active rider's GPS position visible simultaneously; updated every few seconds

✓ Colour-coded status pins — Green (Free) · Orange (On Delivery) · Red (Offline) · Black (Offline with Active Order)

✓ Click rider for details — name, vehicle, current orders, today's deliveries, and COD cash in hand

✓ Zone / city filter — filter map to show only riders in a specific city or delivery zone

✓ Active delivery route — admin sees current route: restaurant → customer with rider's live position

✓ Delivery issue flags — rider-reported issues appear as flag icons on Eagle View for immediate admin action

✓ Live kitchen video — any IP camera / CCTV compatible; works with any RTMP or HLS stream

✓ Customer-viewable kitchen feed — tap "Watch Live Kitchen" on restaurant page to see kitchen in real time

✓ Restaurant sets own stream URL — restaurant enters their RTMP/HLS URL from app settings; admin-free

✓ Admin enable per restaurant — super admin turns kitchen video on/off per restaurant independently

✓ Graceful offline state — if stream is down, shows "Camera not available" instead of error screen

Auto-Assignment System

✓ Auto-assign by load — rider with fewest active deliveries gets the new order; balanced workload

✓ Auto-assign by zone — only riders in the matching delivery zone receive the assignment request

✓ Auto-assign by city — riders' registered city must match pickup or delivery city for assignment

✓ Manual override — admin assigns or reassigns any order to any available rider at any time

✓ Bulk assignment — admin bulk-assigns multiple unassigned orders to available riders in one action

✓ Rider self-claim (optional) — configurable: nearby riders can self-claim unassigned orders from their app

Role-Based Admin Access

✓ Super Admin — full access to every section, setting, and report; highest permission level

✓ City / Zone Manager — manages only their assigned city or zone; no access to other areas

✓ Support Agent — customer management and order history only; no financial or system settings

✓ Finance Admin — payouts, commission reports, and wallet adjustments only

✓ Custom role builder — super admin creates any custom role with granular per-section read/write toggles

Technical Stack

✓ Android apps — Flutter; minimum SDK Android 5.0 (API 21); supports all major brands

✓ iOS apps — Flutter; iOS 13 and above; App Store submission ready with screenshots & metadata

✓ White-label build — app name, package name (com.yourbrand.app), logo, and primary colour customised per client

✓ Single codebase — one Flutter codebase builds both Android and iOS; reduces build & update costs

✓ Backend API — Laravel REST API with JWT auth; stateless, scalable, Postman-documented

✓ Admin panel — Vue.js / React SPA; fully responsive on desktop, laptop, and tablet

✓ Database — MySQL with indexed tables optimised for high-throughput order & geolocation queries

✓ Real-time layer — Firebase Realtime Database + WebSocket for live order status & GPS sync

✓ Push notifications — Firebase Cloud Messaging (FCM) Android · Apple Push Notification (APNs) iOS

✓ Google Maps SDK — in-app maps, Distance Matrix API for ETA & delivery fee calculation

✓ Image storage — AWS S3 / Cloudinary / local server for menu images, logos & delivery proof photos

✓ Multi-city architecture — single backend manages unlimited cities and zones; new cities without code changes

✓ Source code delivery — full source code ZIP with setup docs after final payment clearance

✓ REST API documentation — Postman collection / Swagger docs for all endpoints; supports future integrations

✓ Production deployment — server configured, SSL installed, domain pointed, services deployed & tested for go-live

Manager App

Web App · For restaurant & outlet managers

Order Management

✓ Live order dashboard — all incoming orders across all tables and delivery in one view

✓ Accept / reject with reason — custom reject message sent to customer instantly

✓ Order status update — mark as Preparing → Ready → Dispatched; triggers customer notification

✓ Table-wise order view — separate queue for dine-in tables and delivery orders

✓ Scheduled orders queue — future pre-orders in a dedicated tab with advance notice

Menu & Inventory

✓ Add / edit / delete menu items — name, price, photo, category, veg/non-veg flag in seconds

✓ Instant item toggle — mark any dish unavailable; hidden from customers and QR menu immediately

✓ Category management — add, reorder, rename sections (Starters, Mains, Beverages, Combos)

✓ Add-ons & variants — paid add-ons (Extra Cheese ₹30) and sizes (S/M/L) per item

✓ Offer price — original + discounted price; original shown with strikethrough on customer app

✓ Inventory alerts — set stock levels; get notified when items are running low

Staff & Roles

✓ Add staff accounts — create login credentials for cashiers, waiters, and kitchen staff

✓ Role assignment — assign roles (Cashier, Waiter, Chef, Supervisor) with specific permissions

✓ Shift tracking — each staff login is logged; their shift sales and orders tracked separately

✓ Staff activity log — who accepted/rejected which orders; full audit trail

✓ PIN-based quick login — staff use a 4-digit PIN on shared devices for fast access

Analytics & Reports

✓ Today's revenue card — order count, gross revenue, and net earnings after commission on home

✓ Weekly / monthly bar chart — daily revenue trend to plan staff and inventory

✓ Top-selling items — ranked by order count and revenue; guides menu decisions

✓ Payout request — send payout request from app; admin approves and transfers

✓ Open / close toggle — open or close the outlet for customers with one tap

Multi-Outlet

✓ Switch between outlets — one login manages multiple branches; switch from dropdown

✓ Per-outlet analytics — revenue, orders, and top items isolated per location

✓ Outlet-level menu control — each branch maintains its own separate menu and pricing

✓ Centralized staff view — see all staff across all outlets from the manager dashboard

Staff App

Web App · For kitchen staff & waiters

Order Handling

✓ Instant new order alert — loud audio + screen flash on every incoming order; impossible to miss

✓ Order details view — full item list with quantities, add-ons, special notes, and table number

✓ Accept & start preparing — one tap confirms order to customer; status updates instantly

✓ Mark as ready — notify floor staff that order is plated and ready to serve

✓ Cancel with reason — cancel before preparation with manager PIN; logged for accountability

✓ Order modification — add or remove items from accepted orders before preparation starts

KOT Printing

✓ Auto KOT on acceptance — Kitchen Order Ticket prints automatically on every accepted order

✓ Bluetooth thermal printer — 58mm or 80mm printer connects via Bluetooth; no cable needed

✓ Manual reprint — reprint any KOT from order history if physical copy is lost or damaged

✓ KOT includes — table number, items, quantities, add-ons, special notes, and order time

✓ Category-based KOT split — separate KOT for kitchen stations (Hot, Cold, Drinks) if configured

Table Management

✓ Table status board — visual grid shows each table: Free, Occupied, Bill Requested, or Cleaning

✓ Assign order to table — link incoming orders to the correct table number in one tap

✓ Table order history — full list of rounds ordered at each table for the current session

✓ Bill request alert — customer taps "Request Bill" from QR; waiter gets instant notification

✓ Call waiter alert — customer taps "Call Waiter" from QR; waiter's screen shows table number

Kitchen Display

✓ Kitchen Display Mode — full-screen view optimised for kitchen monitors and tablet on counter

✓ Live order queue — new orders appear at top; completed orders fade out; no clutter

✓ Colour-coded priority — orders nearing SLA time turn amber, then red for urgent action

✓ Item-by-item tick-off — chef checks off each item as it's plated; order auto-marks ready when all ticked

✓ Sound alerts — configurable audio alert for each new order; works even with screen off

Launch Your Own Food Delivery App

Complete Platform, Day One

See It In Action

Everything You Need to Run a Food Delivery Business

Table QR Ordering — No Waiting, No App

Live Kitchen Video — Connect Any Camera

Full POS System — Included at No Extra Cost

Packed With Powerful Features

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Frequently Asked Questions